>>174686, >>174687, >>174688, >>174689, >>174690, >>174691, >>174692, >>174693, >>174694, >>174695
Grant Slatton @GrantSlatton - Just helped an 80 year old man get a package from an Amazon locker at 7-11, Amazon should be absolutely ashamed of the UX they’ve built
It’s one of the lockers with no built-in screen, you have to use your phone to open it
The man is on the Amazon website on his phone but can’t figure out how to open it
Apparently you can only do it on the Amazon app, not the mobile website
We download the app, nothing renders correctly because he has his system font size set to max for his bad eyesight
On the order page it says the order is at the locker, but there’s no button that indicates it can open the locker
After much experimentation, we discover you have to go into “track package” — not intuitive because the main screen already says where the package is! We don’t need to track it!
Then inside track package you click another button, and then another button to finally connect via Bluetooth to the locker
The connection is terrible despite being 1 foot away, it takes 6 connection attempts
After 10 minutes I finally get this poor man his package, he vows to never do this again
https://x.com/GrantSlatton/status/2016336160214401199

Gunther Eagleman™ @GuntherEagleman - Video: New angle… STAGED.
https://x.com/GuntherEagleman/status/2016620814079053899

Hollywood Golden Age of Cinema @HGACinema - Video: Cary Grant and Loretta Young in a scene from “The Bishop's Wife” (1947), directed by Henry Koster.