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[backstory]
‘No estimated point of return:’ Cyberattack continues to plague Sea-Tac Airport
Aug 26, 2024, 5:09 PM | Updated: 5:57 pm

By KIRO Newsradio

A suspected cyberattack Saturday is still slowing down services at Seattle-Tacoma International Airport (Sea-Tac Airport) and all Port of Seattle operations.
“There’s currently no estimated point of return,” for affected services, Sea-Tac Airport spokesperson Perry Cooper said, opening the press conference. He reminded travelers to rely on their airline’s website, apps and other sources for information as the relevant services from the airport are still down.
Alaska Airlines, Delta and other major airlines who do not share counters in the terminal area are less impacted than airlines like Frontier, Sun Country and Spirit, Cooper said.
Some airlines — like the ones using shared working space at Sea-Tac Airport — are having to resort to using pen and paper to track baggage, as their companies have not brought in their own computers so they rely on airport’s, Cooper added.
“International is a challenge,” Cooper said to KIRO Newsradio before the press conference. This is because they share counters with other airlines, they have lower staff and they are having to handle baggage operations with handwritten notes.
Sea-Tac Airport’s X account, @flySEA, reported Monday afternoon that Visitor Pass and Airport Lost and Found are not accessible at this time.
Cooper said at the press conference Monday TSA systems are unaffected because they use independent systems from the port. He also confirmed to KIRO Newsradio there have been no issues or trouble with Federal Aviation Administration (FAA) and air traffic control.
The investigation is still ongoing but, to this point, he has seen “no indication” of compromised passenger information. Cooper says Sea-Tac Airport is working with federal agencies, including the FBI. The level of disruption on the Port of Seattle still isn’t known. The port’s websites, including the Sea-Tac Airport pages, remained unavailable for users as of 5:15 p.m. Monday. A temporary website has been created for those interested in getting regular updates about what’s happening at the airport. The Port of Seattle Maritime Facilities phone systems are down as a part of the outage, according to a post published on X just before 3:30 p.m. Saturday.